In an industry where retaining and recruiting quality staff, particularly matrons and managers is difficult, it is remarkable that the matron at College Fields, Rachel Kemp, has been in post for 20 years. So remarkable that Imelda Richardson, the Chief Inspector at the Care and Social Services Inspectorate in Wales, kindly agreed to come to make a presentation to Rachel.
Ms Richardson reminded the assembled gathering that CSSIW place great importance on good leadership. Rachel in the past has been the Wales winner of the ‘Nurse of the year’ award, and the ‘Spirit of Care’ award as well as finalist as the manager of the year.and palliative care.
Also present to support the event was Sue van Eijkern the south east Wales region inspector for CSSIW. Ms van Eijkern after the event took the opportunity to meet Ann Gore, the deputy matron, who was presented with a 25 year long service award by Ms Richardson.
Ann who has been deputy matron for 12 years and who like Rachel has her registered managers qualification, then spent some time with Sue van Eijkern explaining the ethos of the home and the complex care that is required by some of the residents.
On the left, Imelda Richardson, Chief Inspector for Wales with Rachel Kemp manager for 20 years.
Left to right .. Rachel /Kemp, Sarah Rochira (Older Peoples Commissioner for Wales) with Ann Gore